The AI Call Center
Built for Growth
in Morocco
Automate COD confirmations, WhatsApp sales follow-ups, AI voice calls and lead qualification — purpose-built for Moroccan e-commerce, agencies, and enterprise teams.
Trusted by Moroccan businesses & e-commerce stores
Every service your business needs
in one platform
From COD confirmation to full AI sales automation — SafiConfirm covers the entire customer journey for Moroccan and international operations.
AI Inbound Agents
24/7 intelligent agents that handle incoming calls, qualify leads instantly, and route to the right team — without human intervention.
AI Outbound Agents
Launch automated outbound campaigns at scale. Your AI agents call leads, confirm orders, and collect feedback — all in Arabic, French, or Darija.
COD Confirmation Calls
Eliminate fake orders and reduce return rates with automated confirmation calls before shipping. Custom scripts, smart retry logic.
WhatsApp Sales Agents
AI-powered WhatsApp agents that follow up on leads, send order updates, recover abandoned carts, and close sales automatically.
Lead Qualification
Score, qualify, and segment leads automatically using AI-driven conversation flows. Only send your team the hottest prospects.
Customer Follow-up
Automated post-sale follow-ups, satisfaction surveys, upsell triggers, and loyalty campaigns — delivered by AI at the perfect time.
CRM Integrations
Seamlessly sync with your existing CRM, Shopify, WooCommerce, or custom API. Real-time data flow in every direction.
Analytics & Reporting
Deep insights into call outcomes, conversion funnels, agent performance, and ROI — all in a real-time dashboard.
Your 24/7 AI sales agent
on WhatsApp
The SafiConfirm WhatsApp agent handles lead conversations, confirms orders, recovers carts, and follows up with customers — automatically, in their language, at scale.
Bonjour Khalid! 👋 Je vous contacte de la part de TrendyStore. Votre commande #5821 (Sneakers Nike Air - 42) est prête à être expédiée.
Oui, je confirme la commande.
Parfait! ✅ Livraison confirmée pour demain entre 9h–12h à Casablanca.
Merci, c'est pour une adresse différente. 17 Rue Hassan II, Casablanca.
Adresse mise à jour ✓. Confirmez-vous ce changement?
Stop losing money on
unconfirmed COD orders
Morocco's e-commerce market is dominated by cash-on-delivery. SafiConfirm was purpose-built to solve the COD confirmation challenge at scale — faster, cheaper, and more accurately than a human team.
Order Received
Customer places a COD order on your store. SafiConfirm captures it instantly via API or integration.
AI Calls Automatically
Our AI voice agent calls the customer within minutes, in Arabic, French, or Darija — no human needed.
Customer Confirms
Customer confirms or reschedules delivery date. Fake orders and fraud are caught before shipping.
Delivery Dispatched
Confirmed orders get a delivery notification via SMS/WhatsApp. Your logistics team ships with confidence.
Conversations that sound
human. Scale that doesn't.
SafiConfirm AI voice agents conduct natural phone conversations, confirm orders, qualify leads, and handle support — at enterprise scale, in multiple languages, around the clock.
Everything you need to
run a digital call center
SafiConfirm is a complete AI call center infrastructure — not just a single tool. Every feature is designed to drive conversions and operational efficiency.
From first order to
confirmed delivery in minutes
SafiConfirm integrates with your store, processes every lead automatically, and delivers measurable results — with zero ongoing manual work from your team.
Connect Your Store
Integrate your Shopify, WooCommerce, or custom platform in minutes via our API or no-code connector. All order data flows in automatically.
Leads Enter the System
Every new order, form submission, or inbound inquiry is automatically captured as a lead and queued for AI processing — zero manual work.
AI Processes & Qualifies
The AI analyzes the lead, determines the best contact method (call, WhatsApp, SMS), and scores it by conversion likelihood.
Automated Contact
Calls are placed, WhatsApp messages sent, and orders confirmed — automatically, in the customer's language, at the optimal time.
Team Monitors Analytics
Your team views real-time dashboards showing confirmation rates, call outcomes, agent performance, and campaign ROI — no manual tracking.
Continuous Optimization
AI learns from every interaction to improve conversion rates, refine scripts, and identify the highest-value customer segments over time.
Ready to automate your entire call center?
Set up takes under 15 minutes. Your first orders get processed within the hour.
Businesses that scaled
with SafiConfirm
"Before SafiConfirm, we were shipping 38% fake or refused orders. In the first month after launch, our confirmation rate hit 91% and returns dropped by 76%. The ROI was immediate."
"We run outbound campaigns for 12 of our retail clients in Morocco. SafiConfirm handles all the confirmation calls across languages — Arabic, Darija, and French. Our clients see 30–40% better conversion than manual calling."
"We process 5,000+ orders per month across Morocco, Algérie, and Tunisie. SafiConfirm's AI handles everything — calls, WhatsApp confirmations, retry logic. Our ops team went from 12 people to 3. Unbelievable."
Before & After SafiConfirm
| Company | Before | After | Improvement |
|---|---|---|---|
| Fashion E-com | 34% fake orders | 94% confirmation rate | +83% |
| Electronics Store | 120 manual calls/day | 2,400 AI calls/day | 20x scale |
| Cosmetics Brand | 48hr avg confirmation | < 2min avg confirmation | 1,440x faster |
Simple, transparent pricing
for every business size
Monthly plans or pay-as-you-go credit packs. No hidden fees. Cancel anytime.
Perfect for small e-commerce stores starting with AI confirmation.
For growing businesses that need more volume and WhatsApp automation.
Enterprise operations, unlimited calls, and white-glove onboarding.
Pay-as-you-go Credit Packs
Need more calls? Top up anytime. Credits never expire.
Everything you need to know
about SafiConfirm
Still have questions? Contact our team →
Build your AI call center
starting today
Join 300+ Moroccan businesses and international teams using SafiConfirm to confirm more orders, close more sales, and scale operations without hiring.